Patient surveys
Highlights of hospital patient surveys
NHS Hospitals that we work with have conducted patient surveys to measure the effectiveness of our patient information screens within their hospitals.
We have highlighted below some snapshots taken from the surveys, however if you would like to read the summary results from each survey, just click on the links below to download a PDF document with more information.
Chelsea and Westminster Hospital NHS Foundation Trust
Antenatal Clinic
• 77% of women said they found the screen a useful source of information – compared with 40% who found leaflets useful and 35% who found posters useful
Paediatric Outpatients
• 86% of parents said the screen provided useful or extremely useful information
If you would like to download a PDF document with the Patient Survey Results Summary click here.
Moorfields Eye Hospital NHS Trust
Top line result for screens in A&E, Clinic 2 and Clinic 4
• 82% of patients said that the patient information screens made them more aware of the services that Moorfields provides.
If you would like to download a PDF document with the Patient Survey Results Summary click here.
University College London Hospitals NHS Foundation Trust
Top-line result for screens in Pharmacy, Imaging and Antenatal• 90% of patients said that the patient information screens made them more aware of the services that UCLH provides.
If you would like to download a PDF document with the Patient Survey Results Summary click here.
Barts Health NHS Trust
Top-line result for screens in St Bartholomew, Royal London and Grahame Hayton Unit
• 85% of patients said that the screens either improved or greatly improved their experience of visiting the hospital.
If you would like to download a PDF document with the Patient Survey Results Summary click here.
94% of patients said that they found the screens provided either useful or very useful information.
Royal Free Hampstead NHS Trust
Top line results for screen in ante-natal clinic:
• 84% said the information on the screen either extremely improved or improved their experience
• 73% clearly remembered seeing the Philips AVENT guide to breast feeding
If you would like to download a PDF document with the Patient Survey Results Summary click here.
St George’s Healthcare NHS Trust
Top line results for screen in Lanesborough outpatients clinic:• 71% of patients said they found the screen a useful source of information
• 86% of patients said they found the screen provided useful and extremely useful information
If you would like to download a PDF document with the Patient Survey Results Summary click here.